Job title: Software Development Engineer II – (Mainframe Application Support Engineer)
Company: Talent Staffing Services
Job description: Software Development Engineer II – (Mainframe Application Support Engineer)Job Summary: Talent Software Services is in search of a Software Development Engineer II – (Mainframe Application Support Engineer) for a contract-to-hire position in Alpharetta, GA.Position Summary: We are currently recruiting for a Mainframe Application Support Engineer. This person will be responsible for participating in development, testing, implementation, and support of mainframe COBOL based Treasury applications – ACH/PEP+ and ARP/SMS as well as file transmission setups and support.Primary Responsibilities/Accountabilities:
- Collaborate with architects, software engineers, business systems analysts and testing engineers to delivery high quality solutions in the financial treasury space.
- Responsible for coding, testing, and implementing application enhancements meeting defined scope, target dates and budgets with minimal or no defects.
- Maintain and support critical payment processing applications of high complexity in the Mainframe environment by providing rotational 24×7 support which includes responding to incidents alerts in a timely matter according to various priorities.
- Develop programs to transfer and/or convert client data including file transmission set-up services.
- Develop processes and procedures to improve time to resolution and the efficiency of the support team.
- Participate in operational readiness key performance initiatives and measure the effectiveness of both production releases and client onboarding activities.
- Participate in disaster recovery and business continuity exercises.
- Collaborate with the cross functional teams to correct recurring issues.
- Provide clear verbal and written communication to internal and external groups.
- Develop and maintain strong working relationships and strategic partnerships with key stakeholders/customers across the organization to maximize operational support effectiveness.
- The above statements are intended only to describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities.
Qualifications:
- Bachelor’s degree in information technology, computer science or other applicable field(s) of study.
- In lieu of degree, a minimum of 5 years of experience in production operational support.
- Equivalent combination of education and experience is also acceptable.
- Minimum 5 years of experience in Mainframe application development using COBOL, JCL, CA7, VSAM and DB2, MQ and other IBM utilities.
- Minimum 5 years of experience in file transmission protocols and tools – Connect: Direct (NDM), SFTP, IBM Sterling File Gateway.
- 5+ years driving ITIL best practice techniques for service operations including but not limited to root cause analysis, problem, change, and incident management.
- 5+ years of relevant experience in a payments or other high transaction volume systems
- Well-versed with all phases of Software Development Life Cycle (SDLC) and Agile Scrum methodologies.
- Role requires strong technical knowledge across the entire technology stack but is mainly based on Mainframe.
- Deep understanding of troubleshooting methodology
- Exceptional communication skills (verbal and written)
- Ability to work across multiple teams in a matrixed environment to accomplish objectives
- Strong organizational skills with experience working a dynamic work environment and managing multiple projects simultaneously.
- Ability to easily adapt and manage changing priorities.
Preferred:
- ACH Processing
- File Creation and Transmission
- Experience with Client products and services – PEP+ and ARP/SMS
- Experience with Service Now
- ITIL experience or certification
- Experience with industry standard monitoring tools (Splunk, Dynatrace, TSOView, MainView)
If this job is a match for your background, we would be honoured to receive your application!Providing consulting opportunities to TALENTed people since 1987, we offer a host of opportunities, including contract, contract to hire, and permanent placement. Let’s talk!
Expected salary:
Location: Alpharetta, GA
Job date: Sun, 12 Oct 2025 05:36:26 GMT
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